Asking your SMEs or product owners for information to populate a user guide and then waiting for that information is a sure fire way to never completing said user guide (unless you’re among the lucky tech writers to have SMEs\/product owners who enjoy writing user documentation). <\/p>\n\n\n\n
Instead, research the product and then write a first draft to the best of your understanding, even if it’s just headers. First drafts don’t have to be perfect. Send your SMEs\/product owners that draft and ask them what you’re missing. <\/p>\n\n\n\n
It’s far easier to critique than create.<\/p>\n","protected":false},"excerpt":{"rendered":"
Asking your SMEs or product owners for information to populate a user guide and then waiting for that information is a sure fire way to never completing said user guide (unless you’re among the lucky tech writers to have SMEs\/product owners who enjoy writing user documentation). Instead, research the product and then write a first … Continue reading Conversation starters<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,4,9],"tags":[],"class_list":["post-231","post","type-post","status-publish","format-standard","hentry","category-process","category-technical-writer","category-writing","without-featured-image"],"_links":{"self":[{"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/posts\/231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/comments?post=231"}],"version-history":[{"count":2,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/posts\/231\/revisions"}],"predecessor-version":[{"id":233,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/posts\/231\/revisions\/233"}],"wp:attachment":[{"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/media?parent=231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/categories?post=231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/robsteiner.net\/pro\/wp-json\/wp\/v2\/tags?post=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}